Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Privacy Policy
This Privacy Policy explains how Chun Hei Limited collects, uses, discloses, and safeguards personal information obtained through toolingbootspczg.com. This policy applies to every visitor, registered account holder, and purchaser who interacts with the website. Reading this document before submitting personal information is recommended. Continued use of toolingbootspczg.com confirms acceptance of the practices described in this document.
Information Collected
Chun Hei Limited collects personal information that customers provide directly. Directly provided information includes full name, billing address, shipping address, email address, telephone number, payment card number, card expiration date, and card security code. Account holders provide a password and may store shoe size, width measurement, preferred heel height, and favorite color. Order records contain purchased item names, quantities, prices, discount codes, and delivery dates.
Automatic information is recorded when a browser opens toolingbootspczg.com. Automatically recorded data includes Internet Protocol address, device type, operating system, browser name, browser version, screen resolution, referring web address, pages viewed, search terms entered, click paths, session duration, and timestamps. Payment card security codes are never stored after a transaction completes.
How Information Is Used
Personal information is used to process orders, authorize payments, calculate taxes, arrange shipment, and deliver purchased footwear. Information supports order confirmations, shipping notifications, return processing, and refund issuance. Customer service representatives use contact details and order history to answer questions about sizing, fit, materials, and delivery status.
Email addresses are used to send transactional messages and, when consent is granted, promotional messages about new arrivals, seasonal sales, and restocked styles. Clickstream data improves website navigation, product filtering, and checkout speed. Aggregated statistics guide inventory planning across sizes and styles. Information is processed to detect fraudulent transactions, verify identities, enforce website terms, and satisfy tax, accounting, and consumer protection obligations.
Cookies and Tracking Technologies
toolingbootspczg.com places cookies and similar technologies on devices. Strictly necessary cookies maintain shopping cart contents, preserve login sessions, and secure checkout. These cookies cannot be disabled without breaking core website functions.
Performance cookies record page load times, error events, and traffic sources. Functional cookies remember language selection, currency preference, and recently viewed shoes. Advertising cookies measure campaign performance and display relevant shoe recommendations on partner platforms. Cookies remain on a device for defined periods that span a single session to twenty-four months. Browser settings allow deletion or blocking of cookies. Blocking cookies may prevent cart and checkout features from operating correctly.
Sharing of Information
Personal information is disclosed to payment processors that authorize card transactions, shipping carriers that deliver parcels, email platforms that distribute messages, analytics providers that measure website performance, and fraud detection services that screen orders. Each recipient receives only the data required to perform its function and is bound by contractual confidentiality obligations.
Information is released to government authorities, courts, and law enforcement when a valid legal request demands disclosure. Information may transfer to a successor entity during a merger, acquisition, or asset sale. Personal information is never sold to unrelated third parties for independent marketing purposes.
Data Retention
Order and transaction records are retained for seven years to meet tax and accounting requirements. Account profiles remain active until deletion is requested. Marketing contact details are retained until consent is withdrawn. Server logs and analytics data are retained for twenty-four months. Information is deleted or anonymized once retention periods expire.
Security Measures
Chun Hei Limited protects information with Transport Layer Security encryption, tokenized payment processing, firewalls, and role-based access controls. Employees access personal data only when a job duty requires it. Despite these controls, no transmission method is completely secure.
Customer Rights
Customers may request access to stored personal information, correction of inaccurate details, deletion of records, and a portable copy of submitted data. Customers may object to marketing processing and withdraw consent at any time. Requests are submitted to [email protected] and answered within thirty days. Identity verification is required before a request is fulfilled.
Children's Privacy
toolingbootspczg.com is intended for individuals aged sixteen years and older. Personal information from children below sixteen years is not knowingly collected. A parent or guardian who believes a child submitted information should contact [email protected] so the data can be removed.
International Data Transfers
Information may be stored on servers located outside the customer's country of residence. Cross-border transfers rely on standard contractual clauses and equivalent safeguards that preserve the protections described in this policy.
Changes to This Privacy Policy
This policy may be revised to reflect new services, technologies, or legal requirements. Revised versions are published on toolingbootspczg.com with an updated effective date. Material changes are announced by email to registered account holders. Continued use of the website after publication constitutes acceptance of the revised policy.
Contact Information
Questions about this Privacy Policy or personal data handling should be directed to Chun Hei Limited.
Email: [email protected]
Phone: +852 6122 2245
Address: Room 1205, 12/F, Empire Centre, 68 Mody Road, Tsim Sha Tsui